Not every agreement needs passport scans, but some do. Use a risk matrix to decide between email verification, SMS codes, app‑based authenticators, knowledge‑based checks, government eIDs, or qualified signatures. Clear standards keep decisions consistent, documented, and proportionate, reducing friction while maintaining the integrity stakeholders expect and deserve.
Move beyond single‑factor links to phishing‑resistant methods like WebAuthn, app‑based TOTP, and device biometrics. Provide accessible fallbacks without weakening security. Explain steps in plain language, show progress states, and confirm completion gracefully. People trust processes that are both secure and considerate, not mysterious or unnecessarily complicated.
Risk scoring, IP reputation, velocity checks, and behavioral analytics flag anomalies before signatures occur. Escalate to higher assurance, pause the workflow, or open a human review. Document outcomes, notify stakeholders, and learn from every incident. Swift, transparent responses turn potential breaches into confidence‑building moments for all participants.